703.868.6393 contact@focalcxm.com

Why Vlocity/Salesforce Industries?

Vlocity is a company that built industry specifc models, processes and solutions on the Salesforce platofrm. Salesforce recently acquired them to help different industries accelerate their digital transformation journeys and calling Vlocity as “Salesforce Industries” (SFI).  As part of this suite, SFI offers, OmniStudio, a digital engagement layer that can reduce risks involved in Salesforce Custom Development and rapidly build functionality in Salesforce using Drag & Drop Interfaces.

FocalCXM is passionate about SFI’s  offerings because we believe that this is true Low Code Development and can help  complement functionality in Salesforce and Veeva CRM (for Life Sciences).

Our SFI Services

OmniStudio Managed Services

  • Digital Experience Layer
    • Flex Cards
    • OmniScripts
  • Integration Layer
    • Data Raptors
    • Integration Procedures
  • Development Experience Layer
    • IDX Build Tools
    • IDX Workbench

Rapid Prototpying

  • Before investing on the Vlocity platform, if you want to do a quick prototype, let us know. We would love to ensure that SFI can truly solve the problem at hand before investing into this.

Custom Applications

We can help you build custom applications using SFI. If you are looking for ways to expose data from SAP or other systems without extensive invesetments on the integration layer, drop us a note. We would love to talk to you.


Deep Industry Experience

  • We understand a few industries well and offer solutions and services specific to the needs of Enterprise Users in those industries.

Product Management Foundation

  • We have a foundation in Product Management and believe that strong Product Management skills are critical for Digital Initiatives

Continuous Integration Continuous Development

  • CICD for Salesforce is a major challenge. We have experience in DX and tools such as AutoRabit to simplify the development experience on Salesforce platform.

Process First Approach

  • We focus on understanding the customer processes first and then try to come up with right solutions to suit the requirements.

Our Accelerators

  • We have engineered a number of applications/accelerators on the Salesforce platform.  Our existing apps/accelerators can help you cut down the time/money needed to meet your software needs.

Learn how we can help you with your Salesforce Industries initiatives

Customer Story

Leveraging the Salesforce Service Cloud for Life Sciences

Our Sample Solutions

QBR in a a Box for MedTech

Conducting Quarterly Business Reviews is a common practice in MedTech. However, one of the challenges is the amount of time it takes for internal teams to consolidate the information from Salesforce, JDE, SAP etc and create a presentation for discussion with the customer. Using SFI, we can drastaically cut down the time it takes to deliver these insights. 

Customer Story

Custom Dashboard for Senior Management

Customer Story

Improving Enterprise Productivity using Salesforce

Our Thinking

Leveraging OmniStudio Components to deliver a Customer 360 View in Salesforce

Read this blog to understand how we can leverage Vlocity to build a true 360 View quickly and efficiently.