FocalCXM is blessed to have the opportunity to innovate alongside some of the world’s largest Life Sciences companies. We aim to empower customer-facing teams with the right tools that will allow them to delight their customers
Why Focal for Life Sciences?
We have deep industry knowledge across Pre-Clinical, Clinical, Commercialization processes, and related technologies (Salesforce/Veeva). We have been collaborating with Human Health and Animal Health Teams in leveraging the Salesforce platform, extending and integrating with other technologies to maximize their ROI on Salesforce.
The Pharma industry is always aiming to comply with multiple laws and regulations that safeguard their high standing reputation, and marketing is no exception. Read how we simplified a normally complex task and improved compliance.
FocalCXM developed a custom solution based on mobile technology which enabled the representative to proactively take orders based on actual stock levels. This allowed the client to receive instant verification that the order was place and the product would be promptly supplied.
Voice of the Customer
StoryPulse is a unique mobile application that allows pharma representatives to capture relevant territory information while visiting HCPs. StoryPulse has many applications, but in the pharma industry it is primarily used to capture data, anything from a simple email consent to information relating to competitor product information and market penetration.
While we started off with a laser focus on Life Sciences, we do have expertise in other industries as well. A few of them are listed below. We are enhancing the lives of B2B professionals; one industry process at a time.