Improving Search Relevance in Life Sciences Enterprises using Coveo
How can enterprises in an industry such as Life Sciences – or more specifically, Pharma, be expected to be leaders in innovation while adhering to strict regulations?
Business challenges such as managing information including unstructured data, fragmented data sources, compliance with regulatory requirements, and ineffective knowledge management can impede important objectives such as decision-making and productivity but also impact the pace of innovation. This highlights the need for NextGen solutions including AI Search to help facilitate informed decision-making by unifying data sources, promoting compliance, knowledge sharing, and innovation.
Join SREENI ALURI CIO, FocalCXM and CECILE DESMARAIS Sr. Account Executive Coveo as they discuss three high-impact AI use case areas for Pharma that will help your internal teams and external visitors find what they need effortlessly.
Use case areas include:
- Regulatory Affairs and Clinical Trial Operations
- Medical Affairs
FocalCXM is a Software Product Development Services company with a portfolio of innovative SaaS Software and Services that streamline CRM/CX processes for enterprises worldwide. With a laser focus on specific industries, FocalCXM is passionate about collaborating with customers and partners and solving specific problems; one process at a time.
We believe that relevance is critical to winning in the new digital experience economy. Coveo is a market-leading AI-powered relevance platform. We aim to enable our customers to deliver the relevant experiences that we believe people expect in the new digital economy. Our SaaS-native, multi-tenant platform injects search, recommendations, and personalization solutions into digital experiences. We provide solutions for e-commerce, service, website, and workplace applications. Our solutions are designed to provide tangible value to our customers by helping drive revenue growth, reduce customer support costs, increase customer satisfaction and website engagement, and improve employee proficiency and satisfaction. Our AI powers relevant interactions for hundreds of the world’s most innovative brands and is supported by a large network of global system integrators and implementation partners.