by Adi Buddhavarapu | Feb 28, 2023 | Blog, Uncategorized
Enterprise platforms such as Salesforce provide great flexibility, UI patterns, reusable components etc that solve most of the use cases. However, oftentimes, due to the way certain personas work, they need special UI elements that may not be part of the core...
by Adi Buddhavarapu | Feb 1, 2022 | Blog, Uncategorized
In the recent past, we had to deep dive into a few projects and execute them at a fairly rapid pace with very tight budgets; one of the most challenging aspects of this is that the requirements do not exist or they are incomplete and there is not enough time to meet...
by Jitendra Goyal | Jan 28, 2020 | Uncategorized
FocalCXM is pleased to partner with OpenRules, Inc. Over the last few years, we have been able to solve complex Decision Modeling problems by using Rule and Decision Engines developed by OpenRules, Inc. By integrating Enterprise CRM platforms such as Salesforce, Veeva...
by Jitendra Goyal | Jan 9, 2020 | Uncategorized
FocalCXM is excited to announce a new partnership with AutoRABIT, a leader in metadata-aware Automated Release Management and Backup & Recovery for Salesforce. Together, we aim to improve the user experience for our customers across the globe by enhancing our...
by Jitendra Goyal | Sep 7, 2019 | Uncategorized
FocalCXM is delighted to announce our exciting new partnership with Salesforce. We have been training tirelessly to build our Salesforce capabilities to continue delivering Remarkable Experiences. Congratulations to all our Trailblazers. #focalcxm #salesforce...
by Prasen Gupta | Jun 5, 2017 | Blog, Uncategorized
At Focal, we are excited about Alexa. We are confident that voice will truly disrupt experiences across the CRM spectrum of Marketing, Sales and Service. With that fervor, we recently did a small experiment to see how Alexa can improve our support experience. So, we...