FocalCXM is recognized as a Major Contender in the Veeva Services PEAK Matrix® Assessment 2025 by Everest Group.

703.868.6393 contact@focalcxm.com

Case Studies

Pharma Medical Affairs

Optimizing Search Relevance

Enhanced productivity and streamlined collaboration between MSL's and HCP's

Read More

Pharma Biologics: Reagent and Samples Fufillment Solution

Salesforce Lightning

Automation of request and fufillment operations enhanced efficiency reduced costs

Read More

Pharma Events: Rule Management

Veeva CRM Services + Events Management Accelerator

Streamlined Events Management System reduced cost of compliance and tran...

Read More

Pharma Sales: Physician Consent Management

Veeva CRM Services + Consent Management

Enabled Consent Management for New Physicians

Read More

Pharma Medical Affairs: Self Service Portal

Salesforce Experience Cloud

Delivered a streamlined digital experience to healthcare stakeholders

Read More

Med Device Sales: Order Capture Platform

FocalCXM iOrderMed Platform + Oracle CRM + SAP

Provided sales reps mobile capabilities including offline functionality ...

Read More

Leadership Training Organization: Customer Engagement Platform

FocalCxm StoryPulse

Online assessments + algorithm provided ROI of leadership training program

Read More

Document Integrity & AI Forensics

PDF Forensics Pipeline to Identify Risk of Fraud in Over 10 Million Docu...

PDF Forensics Pipeline to Identify Risk of Fraud in Over 10 Million Docu...

Read More