by Fernando Lecaros | Jan 28, 2020 | Uncategorized
FocalCXM is pleased to partner with OpenRules, Inc. Over the last few years, we have been able to solve complex Decision Modeling problems by using Rule and Decision Engines developed by OpenRules, Inc. By integrating Enterprise CRM platforms such as Salesforce, Veeva...
by focalwebadmin | Jan 9, 2020 | Uncategorized
FocalCXM is excited to announce a new partnership with AutoRABIT, a leader in metadata-aware Automated Release Management and Backup & Recovery for Salesforce. Together, we aim to improve the user experience for our customers across the globe by enhancing our...
by Adi Buddhavarapu | Jan 3, 2020 | Blog, Thinking
Almost 15 years ago, when I was in Engineering, my boss at that time, Ameet Nayak, had introduced me to a concept called “Parallel Thinking.” I am forever indebted to Ameet for the introduction and, of course, Edward De Bono for his work in the...
by Fernando Lecaros | Oct 1, 2019 | LabPulse
Managing laboratory experiments seamlessly and efficiently isn’t always easy. There are increased demands for more testing, higher standards for quality & data compliance, the need to minimize overhead and the emphasis on proper tracking and data management....
by Fernando Lecaros | Sep 7, 2019 | Uncategorized
FocalCXM is delighted to announce our exciting new partnership with Salesforce. We have been training tirelessly to build our Salesforce capabilities to continue delivering Remarkable Experiences. Congratulations to all our Trailblazers. #focalcxm #salesforce...
by Fernando Lecaros | Jun 5, 2017 | Blog, Uncategorized
At Focal, we are excited about Alexa. We are confident that voice will truly disrupt experiences across the CRM spectrum of Marketing, Sales and Service. With that fervor, we recently did a small experiment to see how Alexa can improve our support experience. So, we...
by Adi Buddhavarapu | Apr 22, 2017 | Blog, Uncategorized
Two years back, we accidentally stumbled upon Experience API (xAPI), an e-learning specification developed by Advanced Distributed Learning (https://www.adlnet.gov/xapi/). The standard allows learning content and learning systems to speak to each other and track all...
by Adi Buddhavarapu | Apr 19, 2017 | Blog, Uncategorized
This time around, Voice is real. Google Home andAmaon’sAlexa have started pervading our lives with meaningful experiences. As most of you are aware, Alexa is an intelligent personal assistance device developed by Amazon. Alexa does many useful things such...
by Adi Buddhavarapu | Oct 20, 2016 | Blog, Uncategorized
Web service dependencies are very common in client server application development. In many cases client application development may get completed before server, in such case client application cannot be tested fully as real services and data is not ready. Many...
by Adi Buddhavarapu | Oct 17, 2016 | Blog, Uncategorized
The current buzz word these days seems to be cloud and AWS for cloud services. We seem to be going toward the Everything as a Service (EaaS). I even read recently in LinkedIn about a company offering Employee as a Service (EaaS), a very novice way of providing Staff...
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