by Lakshmi Chitrala | Jul 6, 2021 | Blog, Core CRM, Field Service, Salesforce
Overview: In one of the recent projects, we had to extend Salesforce FSL mobile application to launch StoryPulse (http://storypulse.com) to capture few additional data points and signatures in the field. In this blog, I would like to explain a practical example to...
by Hrushikesh Madugula | Apr 30, 2021 | Blog, Core CRM, Salesforce, Vlocity
Overview: This blog outlines the implementation of Vlocity FlexCard to show CX Score. Target Audience: Business Analysts, CRM Engineering Problem Statement: Every Customer-Facing Team Member should be able to see a tile/widget that shows the selected account’s...
by Venkat Yerramsetti | Apr 11, 2021 | Blog, Core CRM, Decisions, Salesforce
Overview: This blog outlines implementation details of OpenRules Decision Manager. Target Audience: Engineering Problem Statement: Oftentimes, in CRM systems, the status/stage of Lead, Opportunity or other should drive the assessments to be presented, information to...
by Hrushikesh Madugula | Oct 27, 2020 | Blog, Salesforce
Salesforce’s second-generation packaging (2GP) is a new way to develop, distribute, and manage apps and metadata on the AppExchange. The 2GP is considerably different from the first generation packaging (1GP). In this blog, the primary focus is on the role of...
by Prasen Gupta | Jun 22, 2020 | Blog
FocalCXM builds enterprise mobile applications with modern cloud architecture and tries to solve many life sciences problems. In this journey, we came across this use case, in one of our Product called Folio. A little intro about Folio: Folio is a Strategic...
by Phani Sammeta | Mar 2, 2020 | Blog, CICD, Salesforce
Code migration in Salesforce development is not a straightforward process because of the multitude of artifacts that need to gracefully move from one environment to another. Salesforce and several partners in the ecosystem offer several ways for a successful...
by Adi Buddhavarapu | Jan 28, 2020 | Uncategorized
FocalCXM is pleased to partner with OpenRules, Inc. Over the last few years, we have been able to solve complex Decision Modeling problems by using Rule and Decision Engines developed by OpenRules, Inc. By integrating Enterprise CRM platforms such as Salesforce, Veeva...
by Adi Buddhavarapu | Jan 9, 2020 | Uncategorized
FocalCXM is excited to announce a new partnership with AutoRABIT, a leader in metadata-aware Automated Release Management and Backup & Recovery for Salesforce. Together, we aim to improve the user experience for our customers across the globe by enhancing our...
by Adi Buddhavarapu | Jan 3, 2020 | Blog, Thinking
Almost 15 years ago, when I was in Engineering, my boss at that time, Ameet Nayak, had introduced me to a concept called “Parallel Thinking.” I am forever indebted to Ameet for the introduction and, of course, Edward De Bono for his work in the...
by Adi Buddhavarapu | Oct 1, 2019 | LabPulse
Managing laboratory experiments seamlessly and efficiently isn’t always easy. There are increased demands for more testing, higher standards for quality & data compliance, the need to minimize overhead and the emphasis on proper tracking and data management....
