703.868.6393 contact@focalcxm.com

Blog

Leveraging LLMs for extracting Tabular Data through Table Transformers

Uncategorized
Leveraging Large Language Models (LLMs) for extracting table and text data through table transformers involves using advanced Natural Language Processing...
Read More
Elevating User Experience: Integrating Salesforce Experience Cloud with Coveo Search

Elevating User Experience: Integrating Salesforce Experience Cloud with Coveo Search

Uncategorized
  Introduction: In today's digital era, providing a seamless and personalized user experience is paramount for businesses looking to stay...
Read More
Understanding Coveo Cognitive Insights

Understanding Coveo Cognitive Insights

Uncategorized
Coveo Cognitive Insights is a set of features and capabilities offered by Coveo, a leading provider of intelligent search and...
Read More
10 Steps You’d Better Include in Your Digital Product Development Process

10 Steps You’d Better Include in Your Digital Product Development Process

Uncategorized
Digital Product Development is the revolution for all companies today. When anybody hears the word "Product Development Technologies," many companies-...
Read More
Integrating Google Chat with Coveo

Integrating Google Chat with Coveo

Uncategorized
Businesses rely on effective and streamlined solutions to improve cooperation and efficiency in the constantly changing world of digital communication....
Read More
Building Enterprise Search Solutions using Knowledge Graphs

Building Enterprise Search Solutions using Knowledge Graphs

Uncategorized
Knowledge graphs are becoming increasingly important in the field of information retrieval and search technologies, as they enable more effective...
Read More
Using Data Connectors to Integrate with Veeva Vault

Using Data Connectors to Integrate with Veeva Vault

Uncategorized
Data connectors in Coveo are components that enable the integration and indexing of data from different sources into the Coveo...
Read More
AI and Machine Learning in Enterprise Search

AI and Machine Learning in Enterprise Search

Uncategorized
Machine learning plays a pivotal role in modern business success.  With machine learning, businesses can optimize their site's search functionality...
Read More
Natural Language Processing and Relevancy Tuning in Coveo

Natural Language Processing and Relevancy Tuning in Coveo

Uncategorized
Coveo's Relevance Cloud employs Natural Language Processing (NLP) as a critical component of its AI-powered search and recommendation solutions. Utilizing...
Read More
Signature capability on Salesforce applications

Signature capability on Salesforce applications

Blog
Overview:- This blog is about integrating Adobe eSign to Salesforce using Apex. Audience: Engineering Often times Contract management, Order management,...
Read More
Gantt Chart for Salesforce

Gantt Chart for Salesforce

Blog Uncategorized
Enterprise platforms such as Salesforce provide great flexibility, UI patterns, reusable components etc that solve most of the use cases....
Read More

The Rise of Insight Engines

Enterprise Search
Over the last few years, as my team started understanding more of Coveo and the applications within the workspace for...
Read More
Coveo for Pharma

Coveo for Pharma

Blog Enterprise Search
In this blog, we will talk about the challenges faced by various stakeholders in the pharmaceutical industry and  how Coveo...
Read More
Data Reconciliation & Rebates

Data Reconciliation & Rebates

Blog Data
Read More
Project Execution: Thoughts from the trenches

Project Execution: Thoughts from the trenches

Blog Uncategorized
In the recent past, we had to deep dive into a few projects and execute them at a fairly rapid...
Read More
Leveraging Coveo Search to index the Drupal website pages

Leveraging Coveo Search to index the Drupal website pages

Blog Enterprise Search
Overview: This blog outlines the Drupal Integration into the Coveo Search. Target Audience: Search Engineers Problem-Statement:  Every customer/user should be able...
Read More
Rule Driven Assessments & Scoring of Leads, Accounts, Opportunities in Salesforce

Rule Driven Assessments & Scoring of Leads, Accounts, Opportunities in Salesforce

Blog Core CRM Decisions Salesforce StoryPulse Thinking
In typical CRM platforms, Leads, Opportunities and Accounts have a set of statuses as part of the funnel/pipeline management. As...
Read More
Leveraging OmniStudio Components to deliver a Customer 360 View in Salesforce

Leveraging OmniStudio Components to deliver a Customer 360 View in Salesforce

Blog Salesforce Vlocity
Sales Reps expect a 360-degree view of a customer as part of the CRM rollouts. From an IT perspective, this...
Read More
Extending Salesforce Field Service Mobile App

Extending Salesforce Field Service Mobile App

Blog Core CRM Field Service Salesforce
Overview: In one of the recent projects, we had to extend Salesforce FSL mobile application to launch StoryPulse (http://storypulse.com)  to...
Read More
Leveraging Vlocity’s FlexCard to show CX Score

Leveraging Vlocity’s FlexCard to show CX Score

Blog Core CRM Salesforce Vlocity
Overview: This blog outlines the implementation of Vlocity FlexCard to show CX Score. Target Audience: Business Analysts, CRM Engineering Problem...
Read More
Dynamic Lead Assessments with  Decision Manager

Dynamic Lead Assessments with Decision Manager

Blog Core CRM Decisions Salesforce
Overview: This blog outlines implementation details of OpenRules Decision Manager. Target Audience: Engineering Problem Statement: Oftentimes, in CRM systems, the...
Read More
Salesforce 2GP and Namespace

Salesforce 2GP and Namespace

Blog Salesforce
Salesforce’s second-generation packaging (2GP) is a new way to develop, distribute, and manage apps and metadata on the AppExchange. The...
Read More
S3—>Athena—>QuickSight

S3—>Athena—>QuickSight

Blog
FocalCXM builds enterprise mobile applications with modern cloud architecture and tries to solve many life sciences problems. In this journey,...
Read More
CICD Process Setup for a Salesforce Project

CICD Process Setup for a Salesforce Project

Blog CICD Salesforce
Read More
FocalCXM announces a new partnership with OpenRules Inc.

FocalCXM announces a new partnership with OpenRules Inc.

Uncategorized
FocalCXM is pleased to partner with OpenRules, Inc. Over the last few years, we have been able to solve complex...
Read More
FocalCXM is pulling the AutoRABIT out of the hat in 2020

FocalCXM is pulling the AutoRABIT out of the hat in 2020

Uncategorized
FocalCXM is excited to announce a new partnership with AutoRABIT, a leader in metadata-aware Automated Release Management and Backup &...
Read More
Thinking Better in 2020 & Beyond

Thinking Better in 2020 & Beyond

Blog Thinking
Almost 15 years ago, when I was in Engineering, my boss at that time, Ameet Nayak, had introduced me to...
Read More

LabPulse WhitePaper

LabPulse
Managing laboratory experiments seamlessly and efficiently isn’t always easy. There are increased demands for more testing, higher standards for quality...
Read More
Salesforce Partnership

Salesforce Partnership

Uncategorized
FocalCXM is delighted to announce our exciting new partnership with Salesforce. We have been training tirelessly to build our Salesforce...
Read More
Alexa Skill Development Using Python & AWS Lambda

Alexa Skill Development Using Python & AWS Lambda

Blog Uncategorized
At Focal, we are excited about Alexa. We are confident that voice will truly disrupt experiences across the CRM spectrum...
Read More
Leveraging xAPI to deliver Customer 360 Applications & Insights

Leveraging xAPI to deliver Customer 360 Applications & Insights

Blog Uncategorized
Two years back, we accidentally stumbled upon Experience API (xAPI), an e-learning specification developed by Advanced Distributed Learning (https://www.adlnet.gov/xapi/). The...
Read More
Programming Alexa: Initial Hurdles

Programming Alexa: Initial Hurdles

Blog Uncategorized
This time around, Voice is real. Google Home andAmaon'sAlexa have started pervading our lives with meaningful experiences. As most of you...
Read More
Python Rest Services on CSV Data

Python Rest Services on CSV Data

Blog
Web service dependencies are very common in client server application development. In many cases client application development may get completed...
Read More
Business Process Management Using Oracle Process Cloud: Drag it. Drop It. Deploy it. Forget it.

Business Process Management Using Oracle Process Cloud: Drag it. Drop It. Deploy it. Forget it.

Blog Uncategorized
The current buzz word these days seems to be cloud and AWS for cloud services. We seem to be going...
Read More
Using Oracle Integration Cloud

Using Oracle Integration Cloud

Blog Uncategorized
Gone are the days when one has to write lines and lines of code to integrate multiple seemingly completely disparate...
Read More
Bulk Uploads to CRMOD

Bulk Uploads to CRMOD

Blog Uncategorized
Often client applications need to insert/update millions of records such as leads, orders etc into CRMOD. CRMOD regular web services...
Read More
Database Testing Tools for Agile Practioners

Database Testing Tools for Agile Practioners

Blog Uncategorized
We are obsessed with continuous improvement @ Focal. Every day, we work hard to come up with fresh ideas to...
Read More
flyDEL: 1 Month. 1 “A” Team. 1 Mission.

flyDEL: 1 Month. 1 “A” Team. 1 Mission.

Blog Uncategorized
We recently got the opportunity to work with GMR Group and launch “flyDEL”, the official airport application for New Delhi...
Read More
Core Value # 1: LOVE :)

Core Value # 1: LOVE 🙂

Blog Uncategorized
LOVE is one of the core values for FocalCXM. The concept may sound warm and fuzzy but I personally feel...
Read More
CRM & Small Businesses

CRM & Small Businesses

Blog Uncategorized
At Focal, we are blessed to be working not only with large organizations but also smaller ones that offer services in...
Read More
Modification Tracking in Oracle CRM On Demand

Modification Tracking in Oracle CRM On Demand

Blog Uncategorized
Often, there is a need for applications that integrate with CRM Platforms to know when objects get modified/created/deleted in the...
Read More
Inspiration behind FocalCXM

Inspiration behind FocalCXM

Blog Uncategorized
In my first blog on Focal, I thought I'd take a moment and write down the inspiration behind founding FocalCXM....
Read More