by Jitendra Goyal | Sep 2, 2021 | Blog, Core CRM, Decisions, Salesforce, StoryPulse, Thinking
In typical CRM platforms, Leads, Opportunities and Accounts have a set of statuses as part of the funnel/pipeline management. As an example, a software company may maintain the following stages for an “Opportunity” object in Salesforce: Prospecting...
by Jitendra Goyal | Mar 2, 2020 | Blog, CICD, Salesforce
Code migration in Salesforce development is not a straightforward process because of the multitude of artifacts that need to gracefully move from one environment to another. Salesforce and several partners in the ecosystem offer several ways for a successful...
by Jitendra Goyal | Jan 28, 2020 | Uncategorized
FocalCXM is pleased to partner with OpenRules, Inc. Over the last few years, we have been able to solve complex Decision Modeling problems by using Rule and Decision Engines developed by OpenRules, Inc. By integrating Enterprise CRM platforms such as Salesforce, Veeva...
by Jitendra Goyal | Jan 9, 2020 | Uncategorized
FocalCXM is excited to announce a new partnership with AutoRABIT, a leader in metadata-aware Automated Release Management and Backup & Recovery for Salesforce. Together, we aim to improve the user experience for our customers across the globe by enhancing our...
by Jitendra Goyal | Jan 3, 2020 | Blog, Thinking
Almost 15 years ago, when I was in Engineering, my boss at that time, Ameet Nayak, had introduced me to a concept called “Parallel Thinking.” I am forever indebted to Ameet for the introduction and, of course, Edward De Bono for his work in the...
