703.868.6393 contact@focalcxm.com

Empowering Customer facing Teams around the Globe

FocalCXM is a Product Development Services Company with a portfolio of innovative SaaS Software and Services to streamline CRM/CX processes  for corporations worldwide

Contact us

Serving Customers in over 60 countries

FocalCXM  specializes in the intersection of Veeva, AWS and Salesforce. Using Product Management principles, we deliver innovative solutions to help Life Sciences organizations maximize their ROI on existing CRM/CX investments.

CUSTOMER OBSESSED

R

VALUE DRIVEN

INDUSTRY FOCUSED

What we do

We are a Next Generation Product Development Services Company

Salesforce

We are a CRM Company at heart and are obsessed about leveraging the Salesforce Platform to expedite digital transformation of customer facing processes.

Salesforce Experience

It's all about the personas and processes for us. As-is and Target state process understanding is key for us.

Veeva

We have decades of experience in the Life Sciences industry and thus Veeva is critical for us. We have expereince working with Commercial and Medical Teams around CRM and Content.

Software as a Service

Our accelerators are designed to complement the functionality in Salesforce/Veeva platforms.

AWS

Often times, Salesforce/Veeva alone may not solve complex problems. We expedite digital transformation by bringing in Rules/AI/ML

Digital Product Development

Delivering Delight requires integration of various systems. Using our Product Management Thinking, we design and deliver systems that are easy to use and maintain over a period of time.

Life Sciences Industry

Pharma:

Empowering Commercial and Medical Teams via Omni Channel, Scientific Content Relevance, CRM and more.

We are blessed to have the opportunity to collaborate with the best Life Sciences companies in solving complex problems using innovative technologies. The co-creation of value is what we are excited about. Click the button to view a few case studies.

Life Sciences Industry

Animal Health:

We operate B2B Rebates for the Animal Health Industry in multiple countries by complementing Salesforce to help organizations maximize their ROI on existing investments.

We are blessed to have the opportunity to collaborate with the best Life Sciences companies in solving complex problems using innovative technologies. The co-creation of value is what we are excited about. Click the button to view a few case studies.

Life Sciences Industry

Med Tech:

Marketing, Sales and Service Implementation for the Med Device Industry

We have empowered  Marketing, Sales and Service Teams on the Salesforce Platform through Agile software development.  Let us know how we can help you.

PASSION IS WHAT DRIVES US

We strive to live by our values every single day.

TESTIMONIALS

Curious about what people say about us & our services?

OUR VISION

To see Delighted Enterprise Users

At Focal, we love what we do. The sub-values of LOVE such as empathy and compassion help us understand our customers and deliver great solutions and services. We will improve ourselves and our processes every day to build the best teams, eliminate waste and deliver value to customers around the globe.

$

GET IN TOUCH WITH US

We are open to receiving and sharing constructive feedback that will help us improve every day.

LET’S DISCUSS NOW

Get in touch with us

8 + 11 =

We respond within 48 hours

We answer all email and requests as they come in. If you have an urgent matter or would like to place an order please click the link below to give us a call.

CLICK HERE TO CALL US