703.868.6393 contact@focalcxm.com

Empowering Customer facing Teams in the Life Sciences Industry

Founded in 2012, FocalCXM is a Software Product Development Services company with a portfolio of innovative SaaS Software and Services to streamline CRM/CX processes  for corporations worldwide

Contact uswhat we do

Serving Customers in over 60 countries

FocalCXM  specializes in the intersection of Veeva, AWS and Salesforce. Using Product Management principles, we deliver innovative solutions to help Life Sciences organizations maximize their ROI on exiting CRM/CX investments.

CUSTOMER OBSESSED

R

VALUE DRIVEN

INDUSTRY FOCUSED

What we do

We provide CRM Software & Services on the Salesforce Platform

Salesforce Experience

We are a CRM Company at heart and are obsessed about leveraging the Salesforce Platform to expedite digital transformation of customer facing processes

Salesforce Experience

It's all about the personas and processes for us. As-is and Target state process understanding is key for us.

Software as a Service

We offer a number of SaaS accelerators on the Salesforce platform. They are designed to empower your marketing and sales teams

Software as a Service

Our accelerators are designed to complement the functionality in Salesforce/Veeva platforms.

Digital Product Development

Often times, Salesforce/Veeva alone may not solve complex problems. We expedite digital transformation by integrating Rules Engines,  AWS Services and 3rd party applications.

Digital Product Development

Delivering Delight requires integration of various systems. Using our Product Management Thinking, we design and deliver systems that are easy to use and maintain over a period of time.

Commercial Operations & Medical Affairs

Events, Consent, Omnichannel, Scientific Content and more

We are blessed to have the opportunity to collaborate with the best Life Sciences companies in solving complex problems using innovative technologies. The co-creation of value is what we are excited about. Click the button to view a few case studies.

PASSION IS WHAT DRIVES US

We strive to live by our values every single day.

TESTIMONIALS

Curious about what people say about us & our services?

OUR VISION

To see Delighted Enterprise Users

At Focal, we love what we do. The sub-values of LOVE such as empathy and compassion help us understand our customers and deliver great solutions and services. We will improve ourselves and our processes every day to build the best teams, eliminate waste and deliver value to customers around the globe.

$

GET IN TOUCH WITH US

We are open to receiving and sharing constructive feedback that will help us improve every day.

LET’S DISCUSS NOW

Get in touch with us

10 + 11 =

We respond within 48 hours

We answer all email and requests as they come in. If you have an urgent matter or would like to place an order please click the link below to give us a call.

CLICK HERE TO CALL US