Using Oracle Integration Cloud

Using Oracle Integration Cloud

Gone are the days when one has to write lines and lines of code to integrate multiple seemingly completely disparate applications to solve business functions!! Thanks to Enterprise Solution Bus like the Oracle Integration Cloud Services (ICS), along with its plethora...
Bulk Uploads to CRMOD

Bulk Uploads to CRMOD

Often client applications need to insert/update millions of records such as leads, orders etc into CRMOD. CRMOD regular web services allow max 20 records per request, so if you want to push 1M activities, you have to make 50,000 calls, which can be painful! As an...
Core Value # 1: LOVE :)

Core Value # 1: LOVE :)

LOVE is one of the core values for FocalCXM. The concept may sound warm and fuzzy but I personally feel that it is critical and will have a deep impact on my team, our customers,the products and services we deliver. The inspiration behind this is a spiritual education...
CRM & Small Businesses

CRM & Small Businesses

At Focal, we are blessed to be working not only with large organizations but also smaller ones that offer services in specific verticals; financial, education, construction etc. I am passionate about CRM/CX, enjoy working with smaller companies and helping them...
Inspiration behind FocalCXM

Inspiration behind FocalCXM

In my first blog on Focal, I thought I’d take a moment and write down the inspiration behind founding FocalCXM. 1.Gaps: There are excellent CRM platforms out there in the market today. However, as an Engineer and a Product Strategist in the CRM space for over a...