Core Value # 1: LOVE :)

Core Value # 1: LOVE :)

LOVE is one of the core values for FocalCXM. The concept may sound warm and fuzzy but I personally feel that it is critical and will have a deep impact on my team, our customers,the products and services we deliver. The inspiration behind this is a spiritual education...
CRM & Small Businesses

CRM & Small Businesses

At Focal, we are blessed to be working not only with large organizations but also smaller ones that offer services in specific verticals; financial, education, construction etc. I am passionate about CRM/CX, enjoy working with smaller companies and helping them...
Inspiration behind FocalCXM

Inspiration behind FocalCXM

In my first blog on Focal, I thought I’d take a moment and write down the inspiration behind founding FocalCXM. 1.Gaps: There are excellent CRM platforms out there in the market today. However, as an Engineer and a Product Strategist in the CRM space for over a...